Client Support
- Printing Turnaround Time: 4-7 business days after approval and processed payment Recycled Pape,16pt. Dull Cove, Round Corners: additional 3 business days.
- Preparing Files: For best results please follow our guidelines.
- File Format: We accept the following file formats TIF, TIFF, JPG, EPS, PNG, AI, PSD, and PDF.
- File Size: The maximum acceptable combined file size for all uploads is 50MB (megabytes).
- Resolution: All file formats must have a minimum of 350 dpi (dot per inch) resolution. The images designed for the web are done at a low screen resolution of 72 dpi. Print images need to be created at 350 dpi or there will be a substantial drop in the image quality.
- Bleed: What's a bleed? Bleed is the portion of the product that will be trimmed off when it is cut to the final size.
- Brokers program: In order to qualify for our wholesale rates, you must meet the following qualifications:
- 1. You must have an active account with Florida Design Works
- 2. You must be in the printing or graphic design field.
- 3. Your email cannot be a free web-based email address.
- 4. You are required to furnish proper documentation of your business license and/or permits.